Our Programs

Every engagement starts with understanding your reality. Not assumptions.

Not templates. Your hotel. Your team. Your challenges.

At Awa'Mazing Consulting, we don't believe in one-size-fits-all solutions.

Each hotel has its own soul; and our role is to reveal it through structure, culture, and care.

Whether you're running a lakeside lodge in Canada, a city boutique hotel, or a resort abroad, we partner with you to :

→ Streamline operations

→ Empower your people

→ Strengthen your brand

→ Deliver service that guests remember

  • Scenic landscape of a lake surrounded by rolling hills and tall mountains under a cloudy sky.

    Hotel Operations Consulting

    Because flawless systems make space for genuine smiles.

  • A mountain landscape with snow-capped peaks in the background and grassy, hilly terrain in the foreground, featuring a modern building.

    Experience & Brand Strategy

    Your brand isn’t just what guests see — it’s what they feel.

  • A modern wooden building with a large glass window is set against a mountainous landscape with grassy hills and rocky peaks.

    People & Culture Training

    Because great service starts with happy people.

  • Modern wooden house with outdoor staircase leading to a grassy landscape with mountains in the background.

    International Projects

    Global perspective. Local impact.

What is Level Up Hospitality?

A monthly support program designed for independent hotels.

Every month, you receive a clear strategy, concrete actions, and personalized guidance to boost your direct revenue and elevate your guest experience.

My philosophy is simple : real actions, real people, real results.

The Level Up Hospitality program requires a minimum three-month commitment. This timeframe ensures meaningful transformation : team alignment, consistent commercial actions, and measurable outcomes.

Starting from the 4th month, the program continues on a flexible month-to-month basis; entirely at your pace.

Not sure where to start? Begin with an audit.

Online Audit — 1 500 CAD

Complete analysis of your digital presence, OTAs, guest reviews and strategy. Detailed report + 30-day action plan. Delivered in 5 business days.

Immersive On-Site Audit — 7 500 CAD + travel expenses covered by your property

I come to your property. I live your guest's experience. I meet your team. Complete report + 90-day action plan + Zoom debrief session.

Level Up Hospitality → Choose Your Program

  • Mini

    1 500 CAD / month

    Structure your guest experience and stabilize operations

    For the independent hotel ready to build solid foundations: clear processes, aligned team, consistent guest experience.

    Minimum Commitment : 3 months

    A spacious hallway with terracotta-colored walls, large windows with arches, a light pink rug, potted plants, and vintage wooden furniture, hanging pendant lights, and artwork on the wall.
  • Midi

    2 500 CAD / month

    Boost direct bookings and build a profitable commercial strategy

    For the hotel with a stable base that wants to grow: more direct reservations, less OTA dependency, a clear commercial strategy.

    Minimum Commitment: 3 months

    Interior view of a modern home entryway featuring a stone step, black and white patterned floor tiles, potted plants, wall art, and a blue front door in the background.
  • Maxi

    Starting from 4 000 CAD / month · Custom pricing

    Total, tailored support

    For the ambitious hotel that wants a strategic partner at the highest level. Guest experience, operations, commercial strategy, teams, visibility; all covered.

    Minimum Commitment : 3 months

    A stylish hotel lobby with a curved cream-colored sofa, yellow and light blue accent pillows, and a round black coffee table with a floral arrangement. There are two white floor lamps, a beige armchair, and large windows letting in natural light.