We help boutique and independent hotels elevate service quality, engage their teams, and build authentic guest experiences — from the inside out.
At Awa’Mazing Consulting, we don’t believe in one-size-fits-all solutions.
Each hotel has its own soul — and our role is to reveal it through structure, culture, and care.
Whether you’re running a lakeside lodge in Canada, a city boutique hotel, or a resort abroad, we partner with you to:
Streamline operations
Empower your people
Strengthen your brand
Deliver service that guests remember
Transform Your Hotel Operations into Human Experiences.
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Hotel Operations Consulting
Because flawless systems make space for genuine smiles.
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Experience & Brand Strategy
Your brand isn’t just what guests see — it’s what they feel.
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People & Culture Training
Because great service starts with happy people.
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International Projects
Global perspective. Local impact.
Why Work With Us
Hospitality isn’t about perfection. It’s about emotion.
Hotels don’t need more manuals — they need meaning.
We bridge the gap between operations and emotions by creating systems that serve both your business and your people.
When you work with Awa’Mazing Consulting, you get:
A partner who listens.
A trainer who empowers.
A strategist who cares.
How It Works — The Awa’Mazing Way
1. Discovery Call — The First Connection
It all starts with a conversation.
We take the time to understand your hotel’s essence — your goals, your challenges, your vision.
It’s not just a call. It’s where we start seeing what’s possible together.
2. Deep Dive Diagnostic — Finding the Real Why
We roll up our sleeves and explore your operations from the inside.
Through observation, honest conversations, and data review, we look beyond the symptoms to find the root causes — the real story behind what’s not working.
Because every hotel has its own story, we don’t come with ready-made answers — we listen, observe, and build with you.
Our process is immersive, collaborative, and deeply human.
3. Strategy & Co-Creation — Building What Works for You
Together, we design solutions that make sense — simple, practical, and true to your culture.
From workflow redesign to team training, we co-create an action plan that transforms challenges into momentum.
4. Continuous Support — Making Change Last
We don’t disappear after delivery.
We stay connected, guide your progress, and celebrate your wins — ensuring every change becomes part of your hotel’s DNA.
“We don’t just train hotels; we transform them.
Whether you need structure, motivation, or inspiration, let’s bring humanity back to your operations.”